Description

Level up your ability to manage customer inquiries in written communication (SMS, Viber, WhatsApp, E-mail) in this exclusive webinar with Jonathan Yabut. As chat and e-mail become the more dominant platform in a post-covid era, this session will help you with strategies on how to choose the right set of words, and craft the right tone for various customers.

This is a 1.5 hr online course. Review the outline here: bit.ly/customerservicejy

All participants will get the following:
✔️ 1.5 hours of coaching & case simulations with Jonathan Yabut
✔️ Digital Certificate upon completion of online course
✔️ Free 1 digital copy of Jon’s best-selling book: “From Grit To Great” (worth PHP 250)

Prefer face-to-face workshops instead? We got you covered! We also offer an onsite workshop for this topic. Register and read details here: jonyabut.com/talks

For more inquiries, e-mail us jonathanyabut@jycvasia.com

Got questions you need to clarify before you buy an access? Check our FAQs here.